Privacy Policy

1 Introduction

This Privacy Policy (hereinafter "Policy") is issued by 8jjj (hereinafter "8jjj", "we", "us", "our", "the Operator") and governs the collection, use, storage, disclosure and protection of personal data relating to individuals (hereinafter "User", "you", "your") who access or use the website located at https://8jjj.cam and any associated services (collectively, "the Platform" or "the Service").

This Policy is incorporated by reference into the Terms & Conditions and forms part of the Agreement between you and 8jjj. By registering an Account, depositing funds, placing bets or otherwise using the Service, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

8jjj is committed to processing personal data in a manner that is lawful, fair and transparent. Where data protection law applies, we comply with the obligations imposed by the relevant legislation of our operating jurisdiction. Users located in Pakistan should note that Pakistan's Personal Data Protection Bill (and any enacted successor legislation) may impose additional rights and obligations. Users are responsible for understanding the data protection laws applicable to them in their jurisdiction.

2 Definitions

In this Policy, the following expressions carry the meanings set out below:

3 Data We Collect

8jjj collects Personal Data in the following categories, depending on how you interact with the Platform:

3.1 Registration and Identity Data

When you create an Account, we collect: your full legal name, date of birth, email address, residential address, username and password (stored in hashed form). This information is required to create and maintain your Account and to perform KYC verification before withdrawals are processed.

3.2 Identity Verification Documents

As part of the KYC process, you may be required to submit copies of government-issued identification (such as a Pakistani CNIC or passport), proof of address, and proof of payment method ownership. These documents are processed and stored securely in accordance with this Policy and applicable AML obligations.

3.3 Financial Data

We collect details necessary to process deposits and withdrawals, including transaction amounts, payment method references (wallet identifiers, bank account details), and transaction history. Full payment instrument details are handled by third-party payment processors and are not stored directly on 8jjj servers. Payment rail references such as Easypaisa, JazzCash, Raast and bank account details associated with HBL, UBL, Meezan Bank or Bank Alfalah accounts are processed solely for the purpose of executing the relevant transaction.

3.4 Transactional and Betting Data

We record your betting and gaming activity on the Platform, including wager amounts, market selections, game results, bonus activity and account balance history. This data is used for account management, dispute resolution, fraud prevention and responsible gambling monitoring.

3.5 Technical and Device Data

We automatically collect technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, screen resolution, session duration, pages visited, referring URLs and interaction event logs. This data is used to ensure Platform security and to analyse and improve Platform performance.

3.6 Communications Data

We retain records of communications between you and our support team — including live chat transcripts, email correspondence and any information you submit through Platform support tools. This data is used to manage your enquiry, improve our support service and maintain records where legally required.

3.7 Responsible Gambling Data

Where you use responsible gambling tools — such as deposit limits, self-exclusion requests or cool-off periods — we record the settings you apply and the dates of any requests. This data is used strictly to enforce your elected protections and is treated with a heightened standard of care.

4 Legal Basis for Processing

Where data protection law requires a legal basis for processing, 8jjj relies on the following grounds:

5 How We Use Your Data

8jjj uses the Personal Data we collect for the following purposes:

• Account Management: Creating, verifying, maintaining and closing your Account; processing login authentication; managing account settings and preferences.
• Service Delivery: Processing bets, wagers and casino game participation; calculating and crediting winnings; managing bonus activations and wagering requirement tracking.
• Payments: Processing deposit transactions and withdrawal requests; conducting fraud screening on financial activity; maintaining transaction records.
• KYC and Compliance: Verifying your identity and age; conducting AML and sanctions screening; fulfilling reporting obligations imposed by the Operator's licensing authority.
• Customer Support: Responding to your enquiries, resolving disputes and managing complaint procedures.
• Responsible Gambling: Monitoring play patterns for signs of potential harm; enforcing account limits and self-exclusion instructions; communicating with Users who may require support.
• Platform Security: Detecting and preventing unauthorised access, fraud, collusion, multi-accounting and other prohibited conduct.
• Analytics and Improvement: Analysing aggregated usage data to improve Platform features, game offerings and user experience.
• Legal Compliance: Complying with court orders, regulatory requests, law enforcement enquiries and other legal obligations.
• Marketing (where consented): Sending promotional communications about offers, bonuses and new features on 8jjj, only where you have opted in. You may withdraw marketing consent at any time.

6 Data Sharing & Disclosure

8jjj does not sell, rent or trade your Personal Data to third parties for their independent commercial use. We may share your data in the following limited circumstances:

6.1 Service Providers (Data Processors)

We engage third-party service providers who process data on our behalf under written data processing agreements. These include: payment processing providers, identity verification and KYC service providers, cloud hosting and infrastructure providers, fraud detection and risk management platforms, and customer support software providers. All such processors are contractually required to process data only on our instructions and to maintain appropriate security standards.

6.2 Regulatory and Legal Authorities

We may disclose Personal Data to regulatory bodies, licensing authorities, law enforcement agencies or courts where we are legally required or compelled to do so, or where disclosure is necessary to protect the rights, property or safety of 8jjj, our users or third parties.

6.3 Corporate Transactions

In the event of a merger, acquisition, restructuring or sale of all or part of our business, Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify Users of any material change in data controller identity where required by law.

6.4 Payment Processors

Where you make a deposit or withdrawal using payment methods associated with familiar Pakistani payment rails — such as Easypaisa, JazzCash, Raast, or bank accounts at HBL, UBL, Meezan Bank or Bank Alfalah — relevant transaction data is shared with those processors solely to execute the transaction. We do not claim any affiliation with, endorsement from or gambling support by any of these providers. Their processing of your data is governed by their own privacy policies and terms.

7 International Data Transfers

The 8jjj Platform and its service providers operate infrastructure in multiple countries. Your Personal Data may therefore be transferred to and processed in countries outside your jurisdiction of residence, including countries that may not offer the same level of data protection as your home jurisdiction.

Where such transfers occur, 8jjj takes reasonable steps to ensure that appropriate safeguards are in place — such as standard contractual clauses, adequacy decisions or equivalent protective mechanisms recognised under applicable data protection law. Users in Pakistan should be aware that their data may be processed in the jurisdiction where the Operator is incorporated or where its infrastructure is hosted.

8 Data Retention

We retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory and licensing obligations. The following general retention principles apply:

• Active Account Data: Retained for the duration of your Account and for a period thereafter as required by the Operator's licensing authority and applicable AML/KYC law (typically a minimum of five years following account closure).
• Transaction Records: Retained for a minimum of five years from the date of the transaction, or longer where required by applicable financial regulation.
• KYC Documents: Retained for the period required by the Operator's licensing obligations following account closure, typically five years.
• Support Communications: Retained for a period sufficient to manage unresolved disputes, comply with legal obligations and improve service quality — generally three years from the date of the communication.
• Responsible Gambling Records: Retained for as long as necessary to enforce self-exclusion or other protective measures and for the duration required by applicable licensing rules.

Following the expiry of applicable retention periods, Personal Data will be securely deleted or anonymised in a manner that prevents re-identification.

9 Cookies & Tracking Technologies

8jjj uses cookies and similar technologies (including local storage and session tokens) on the Platform. Cookies are small data files placed on your device when you visit the Platform. They serve several purposes:

• Essential Cookies: Required for the Platform to function. These maintain your login session, remember your security preferences and enable core features. They cannot be disabled without significantly impairing Platform functionality.
• Performance and Analytics Cookies: Collect anonymised or aggregated data about how users navigate the Platform — which pages are visited most, where users encounter errors and how session flows are completed. This data informs Platform improvements.
• Functionality Cookies: Remember your preferences — such as preferred language or display settings — so you do not need to re-enter them on each visit.
• Security Cookies: Used for fraud detection, bot prevention and account protection. These cookies help distinguish legitimate user sessions from automated or suspicious activity.

You may manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain Platform features. We do not use third-party advertising cookies or tracking pixels for the benefit of external advertisers on the 8jjj Platform.

10 Your Data Rights

Subject to applicable data protection law and any overriding legal obligations (such as AML record-keeping requirements), you may hold some or all of the following rights in respect of your Personal Data:

To exercise any of these rights, contact us at [email protected] with your Account username and a clear description of your request. We aim to respond within 30 calendar days. Where legal obligations prevent us from fulfilling a request in full, we will explain the grounds for that limitation.

11 Children's Privacy

The 8jjj Platform is strictly intended for adults aged 18 or older — or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect Personal Data from individuals under the applicable minimum age. If we become aware that Personal Data has been submitted by a minor, we will delete that data promptly and close the associated Account.

Parents and guardians who believe a minor has registered on the Platform are urged to contact us immediately at [email protected]. We will investigate and take appropriate action without undue delay.

12 Security

8jjj implements appropriate technical and organisational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Password hashing using industry-standard algorithms; plaintext passwords are never stored.
• Role-based access controls limiting internal access to Personal Data to staff with a genuine operational need.
• Regular security assessments and vulnerability scanning of Platform infrastructure.
• Two-factor authentication (2FA) options for User Accounts.
• Data breach response procedures, including timely notification to affected Users and relevant authorities where required by applicable law.

While we take data security seriously, no system is completely immune to risk. You are encouraged to use a strong, unique password for your 8jjj Account and to enable 2FA. Report any suspected security incident or suspicious account activity to [email protected] immediately.

13 Third-Party Links

The 8jjj Platform does not contain links to third-party websites. However, should links to external sites appear in platform communications or third-party integrations, 8jjj accepts no responsibility for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party service you access independently of the 8jjj Platform.

14 Amendments to This Policy

8jjj reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify registered Users via the email address associated with their Account or by posting a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this document will be updated with each revision. We encourage you to review this Policy periodically. Continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy.

15 Contact Us

For any questions, concerns or requests relating to this Privacy Policy or your Personal Data, please contact the 8jjj data privacy team through the following channel:

When contacting us regarding a data privacy matter, please include your Account username, the nature of your request and any relevant dates or reference numbers. We aim to acknowledge all data-related enquiries within 5 business days and to provide a full response within 30 calendar days.

For general platform queries or support issues not related to data privacy, please refer to our FAQ page or use the live chat function on the Platform.